Personal data

How We Use Your Personal Data

At Market Cross, we take your privacy seriously and are committed to handling your personal information safely, securely, and in line with data protection laws.

We collect and use your personal data to:

  • Provide you with safe, effective healthcare, including diagnosis, treatment, and ongoing care.

  • Share relevant information with other healthcare professionals or services involved in your treatment (e.g. hospitals, community services, pharmacies).

  • Manage and improve our services, including audits, call/recall programmes, and appointment reminders.

  • Meet legal and regulatory requirements, such as reporting certain infectious diseases or safeguarding concerns.

  • Communicate with you, for example regarding appointments, test results or referrals.

We only share your information when it is necessary for your care, required by law, or with your explicit consent. 

Your data is stored securely, and only authorised staff have access. You have the right to view your records, request corrections, or ask how your information is used at any time, for further information: Access your medical records - Market Cross Surgery

If you would like access to your medical records enabled or would like to opt out of the local or national summary care record, please contact reception.

Page last reviewed: 26 November 2025
Page created: 22 July 2024